PLUMBLINE PARTNERSHIP SUPPORT

Coaching for executive administrative professionals who support high-capacity ministry leaders. Led by a PMP-certified administrative coach with years of experience doing the same thing day-to-day that your admin does

Why seek a partnership?

As an administrative professional supporting a high-capacity leader like yourself, your executive admin carries weight every single day. Your admin manages people, priorities, and processes while coordinating meetings, tracking deadlines, solving problems, anticipating needs, and championing strategic initiatives that are important to your leadership all while keeping their eyes fixed on Jesus so that they can serve you and your team in a way that both honors Him and breathes life into the hands and feet of the ministry.

A woman with long, curly brown hair sitting at an office desk using a laptop and writing on a notepad. The desk has a computer monitor, a landline phone, a calculator, and stacked blue binders. The background shows more office desks with papers and supplies.

If we had to be honest, however, your admin would say it’s a lot. Even when their faith is in a strong season, the pace can still feel like chaos to anyone doing what your admin does.

Why? Because it is.

This calling you both carry is no sprint, it’s a marathon. If you and your admin are not careful, it can leave your admin weary, burned out, and stuck in a cycle of simply surviving instead of thriving.  And because this is a partnership of utter strategic importance to your organization, having an admin who is in survival mode means, by translation, that you are in survival mode as well.

A woman with glasses talking on the phone in an office environment, seated at a desk with a computer and various office supplies.

Plumbline Partnership Support was created to change that story.

  • What if the rhythm you and your admin have could develop past the frenzy of survival mode, and take on a more wholesome and meaningful sense of success?

  • What if there was a way to unpack fresh capacity within your admin’s existing talents so that those talents could be literally unleashed to assist your leadership team and ministry with even greater purpose and impact?

  • And what if all these things were able to be accessed simply by your admin being able to spend quality time each month with a seasoned professional — someone who’s walked in their shoes — learning tools, practices, and principles to bring calm to the storm around their desk, rather than pushing the storm to another day or another time? 

  • Finally, what if, prayerfully, all this could be accomplished while simultaneously strengthening the spiritual foundations that keep your team members’ hearts anchored in Christ?

This is more than coaching. It’s about rediscovering joy in the ministry God’s entrusted to you and your team.

A woman with glasses and headphones smiling while sitting at a desk in an office with multiple computer monitors.

BUT HOW?

Simpler than you think, more complex than you might be imagining.

There’s a sphere of proven principles and practices designed to bring order, clarity, and rhythm to complex work landscapes.

It’s called project management—a discipline born in high-stakes industries like aerospace and engineering, but one that has powerful and agile applications for ministry and administrative life today.

A group of five professionals in a meeting, discussing documents and data on a laptop and papers on the table, with sticky notes and writing utensils.

A lot of people, when they hear the phrase “project management,” think of something cumbersome and technical – something overly complex and annoyingly rigid.  At its heart, however, project management is not about rigidity or red tape. It’s about cadence, collaboration, sustainability, and agility. It’s about helping teams bring structure to chaos, strategize efforts, prioritize value, and develop a legacy of organizational health for the long-term – not just for product success, that is, but for team wellbeing..

People working on technical blueprints and engineering drawings at a table with sticky notes and notebooks.

There are some amazing tools in this toolbelt. 

Why, you may ask, then, don’t more teams in the ministry environment leverage them?

Mostly because no one’s ever shown them how. Project management has too often been treated like an exclusive expert field rather than a foundational set of skills and practices anyone can learn and apply.

A person holding a smartphone with a digital to-do list marked with various tasks, some crossed out, written in colorful markers on the screen, with a computer keyboard and a plant nearby.

That’s where Plumbline Partnership Support comes in.  Plumbline translates these proven frameworks into the everyday world of executive ministry support—helping your admin bring order, purpose, and peace to the work God’s placed in your and your team’s hands.

Project management training doesn’t change what your admin does — it gives structure and strategy to what they already handle on a daily basis, leveraging the skills they already have in abundance – and here’s the key -- while allowing both you and your admin to still have something left in the tank at the end of the day.

The Plan: Mentor. Organize. Sustain.

1. Mentor

Once enrolled, your admin gets quality time with an experienced project management professional with decades of experience in executive administration, almost half of that in fast-paced ministry. Through one-on-one Christ‑centered coaching, your admin develop rhythms that foster spiritual health, relational wisdom, and emotional resilience, along with real-life skills and practices that move the key work processes and cadences of your ministry from first gear to third or fourth.

Two women are sitting at a white table, looking at a silver Apple laptop together. One woman has curly black hair and purple lipstick, wearing a dark top. The other woman has long curly brown hair, glasses, and is wearing a yellow jacket. They are focused on the laptop screen.

2. Organize

Through Plumbline Partnership Support, your admin learns transferable project‑management principles—practical systems and frameworks, along with the practices supporting them, that help them bring clarity to the chaos, reduce friction in workflows, and increase healthful stability for your entire organization – all critical for empowering you and your team to focus on the mission God has called you to pursue.

A person writing on a monthly calendar with a blue marker, with a computer mouse and a keyboard visible on the desk.

3. Sustain

Through Plumbline Partnership Support, your admin has access to tools for building a long-term framework for personal health, team wellbeing, and organizational stability.  Indeed, the goal of this offering is to give your admin the tools to become a stronger support partner for you, your leadership team, and your ministry so that together, you and your team can develop a legacy of excellence and efficiency in a way that honors the mission of the kingdom for eternity, not just now.

A woman with short hair and glasses smiling while sitting at a white desk with a laptop, smartphone, and pen. There is a large green leafy plant to her left and a plain beige wall in the background.

PERKS OF PLUMBLINE PARTNERSHIP SUPPORT

Practical, real‑world training rooted in Biblical purpose

Focused on both efficiency and soul health

Designed specifically for executive ministry support roles

Led by a PMP‑certified administrative coach with experience in executive ministry support

  • "I've worked alongside Shagufta Brown for nearly 20 years, and few people have had a greater impact on my effectiveness as a leader. Her experience, wisdom, and ability to bring order to complexity have not only helped me accomplish far more than I ever could have alone, but have also created margin for moments and memories with my family that I would have otherwise missed. I wholeheartedly recommend her coaching to any executive assistant seeking to grow in their leadership and influence.”

    Vance Pitman

    President, Vance Pitman Ministries, LLC

    Former President, Send Network

    Founding Pastor, Hope Church Las Vegas

  • I am glad to wholeheartedly recommend Shagufta Brown and her work coaching and developing ministry assistants. In every interaction I have had with Shagufta over the many years of working together, I have found her to be exceptionally friendly, efficient, attentive, ministry-minded, and helpful. She understands that serving a pastor or ministry leader well requires far more than simply managing tasks—it requires anticipating needs, understanding priorities, thinking strategically, and ultimately helping leaders become more effective in their calling. Shagufta has spent decades developing that kind of wisdom through faithful service, and I am excited to see her now invest what she has learned into others. Any ministry assistant who has the opportunity to learn from her will be better for it, and so will the leader and ministry they serve. I recommend her without hesitation.

    Dr. John Welborn
    Senior Pastor, Salem Church
    Director, SEND New York

  • Shagufta has an incredible ability to recognize strengths and develop them while patiently guiding growth, making her training both impactful and empowering. Her expertise in organization, communication, and strategic planning transformed the way I manage everything from daily tasks to long-term priorities. Working with her was truly eye-opening, and I’m deeply grateful for the lasting skills and confidence she helped me build.

    Betsy Celiz
    Regional Administrative Assistant
    Send Network

“I’ve heard of coaching for leaders.  But coaching for their admins…?”

I’m honored to endorse Shagufta and the work she is launching through Plumbline Partnership Support.

I have known Shagufta for many years, and my confidence in her goes far beyond believing she has a strong business idea. I have seen her character, her heart for serving others, and her ability to support high-capacity leaders firsthand.

She has personally invested in my own executive assistant and operations manager, helping improve systems, strengthen processes, and perform at a higher level. I’ve seen the practical impact of Shagufta’s experience inside my own organization and the value that kind of development can bring to both an administrative professional and the leader they support.

I’ve also watched Shagufta serve alongside one of my mentors, Vance Pitman, for several years. Vance carries an extraordinarily demanding schedule and tremendous responsibility, and I’ve consistently been impressed by her ability to manage that complexity with excellence. She doesn’t simply manage calendars and task lists. She understands what matters to the leader she serves, protects priorities, communicates exceptionally well, and helps ensure their time and attention are being invested in what matters most.

The best executive administrative professionals don’t simply make leaders more efficient. They create capacity. They bring order to complexity, anticipate needs, improve communication, and allow leaders to focus more of their energy on the work only they can do.

That is why I believe the need Plumbline Partnership Support is addressing is so important.

Organizations often invest heavily in developing leaders while overlooking the development of the people working most closely beside them. When an executive admin becomes more strategic, organized, confident, and effective, the impact multiplies throughout the organization. The admin gets better, the leader gets better, and the team gets better.

Shagufta is uniquely qualified to help make that happen. She combines exceptional organizational and communication skills with real-world experience supporting high-capacity leadership. More importantly, she brings tremendous integrity, humility, and a genuine heart of service. I have seen those qualities demonstrated consistently through the way she has served leaders, our church, and the people around her for many years.

There are plenty of people who can teach theory. Shagufta understands what this work actually looks like when schedules are full, demands are high, priorities are competing, and the mission matters.

I cannot think of anyone more qualified to coach and develop executive administrative professionals serving high-capacity ministry leaders.

I wholeheartedly endorse Shagufta and Plumbline Partnership Support and am excited to see the impact this work will have on administrative professionals, the leaders they serve, and the ministries they help move forward.

Matt Farnham
Team Farnham Real Estate
Top Producing Real Estate Team, Henderson, NV

For questions, or to book a complimentary consult with Shagufta, please fill out the form.